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Contact no.: +91-7058814225
To seek challenging profiles in organizations that view learning as a core value and thus continuously update and enrich my knowledge bank.
A Little About me
I believe that continuous learning and a creative and an enjoyable work environment contribute to efficiency. I enjoy exploring the internet for educational, technology related issues and for leisure.
Ø Completed HSC (Science) from CBSE Board in the Year 2004 from Campion School Bhopal.
Ø Graduated in BSc (Computer Science) from Mumbai University through Kishinchand Chellaram (K.C.) College Churchgate Mumbai in the Year 2010.
Ø Pursuing PGDBM (International Trade Management) from NMIMS Global Access School for Continuing Education 2019-2021 batch.
Ø Worked as the Web Support Professional in Streamz Global Services from July 2010 till February 2011.
Ø Worked as Customer Care Executive Operations in IBM Global Services from May 2011 till March 2012.
Ø Worked as Executive Online Sales in EduPristine from July 2012 till December 2013.
Ø Worked as home tutor with Navyashri Education Services as well as part time weekend Admin Co-Ordinator with EduPristine Pune center from January 2014 till November 2015
Ø Rejoined EduPristine Pune center full time from December 2015 till March 2018 as Senior Business Development Executive.
Ø Promoted to Assistant Manager Administration for EduPristine Pune center from April 2018 till November 2018.
Ø Joined Felix IT-s as Center Manager from December 2018 till Feb 2021.
Ø Joined Arena Animation as Marketing, Sales and Counseling professional from March 2021 till March 2022
Ø Joined Arena Animation as Marketing, Sales and Counseling professional from March 2022 till present.
Roles and Responsibilities:
Ø In Streamz Global Services I was assigned the role of Technical Web Support. The process was the troubleshooting of GPS navigation devices manufactured by American based company TomTom. My job was to answer the queries of customers via e-mail. My performance was judged on the basis of customer satisfaction survey.
Ø In IBM Daksh I was assigned the role of Customer Care Executive. The process was the inbound customer care division of IndusInd Bank credit cards. My job was to answer the calls of customers using Signature and Premium credit cards. I had to inform them about their credit card account details. My performance was judged on the basis of calls audited by the quality team of the process.
Ø In EduPristine I was given the profile of Executive- Online Sales. I had to call, chat and e-mail the customers in India as well as abroad and give them the details of the courses offered by the company. After establishing communication with them my task was to convince them and convert the lead into sales. This company sells online study material for international financial certifications like CFA, FRM, PRM and also teaches courses like Financial Modeling, Project Finance, Excel for Project Managers, Operational Risk among others. Here my performance was judged on the basis of achieved sale target, revenue generated and the relationship I maintained with my clients.
Ø After gaining a substantial experience in Education and BPO industry I decided to do freelancing as a home tutor with Navyashri Education Services. I used to teach students from 2nd to 8th STD on weekdays. I continued with EduPristine as part time weekend Admin Co-Ordinator for their Pune center.
Ø After rejoining EduPristine Pune center full time I was handling their operations. Right from counseling the students for various courses, guiding them about different career domains and global certifications, I was also responsible for arranging the infrastructure for the classes conducted.
Ø I was promoted to Asst Manager Admin with the same KRA.
Ø Then I moved to another education provider Felix-Its. They were into Android, iOS, UI UX, Full stack development and other skill-based trainings. Here also I worked in a similar role but as a Center Manager.
Ø Then I joined Arena Animation in POST COVID market. They are into Animation, VFX, Visual Designing courses.
Ø After gaining one year experience in Animation, VFX and Designing industry I have now start new innings at CG Eduversity extension center of P A. Inamdar College of Visual Effects, Design & Arts (VEDA College, Pune). My current job profile is Sales and Marketing Executive.
Sex : Male
Date of Birth : 14th June 1986
Nationality : Indian
Marital Status : Single
Languages known : English, Hindi
Passport No. : S4279587 (Valid till 7/6/2028)
Residential Address : Flat Number 208, A-2 wing Shree Venkatesh
Prasad Society Somnath Nagar Behind
Inorbit Mall Wadgaon Sheri Pune Maharashtra India - 411014